1. General
We reserve the right to change or or discontinue without prior
notice the ranges listed in the price book as well as the prices. Therefore we cannot be held responsible for any loss or damage in this respect, and shall reject any claim for
compensation. All orders are to be by fax or email transmission, no verbal orders will be considered. All dimensions stated are subject to change.
2. Prices
The prices in this price list include GST. The published prices
are only Recommended Prices. Whenever the clients requests that the goods are dispatched in special packaging, the cost of such packaging will be added to the receivers account.
3. Shipment
On receipt of the goods, the receiver must check the content
of the parcels, list and advise possible discrepancies. We are not responsible for any delay due to the carrier. The receiver has only 2 days to notify us of any damaged or missing stock from date of receipt. Each and any orders may be sent orders may be executed through partial deliveries. Orders which do not specify a any delivery date will be shipped as promptly as possible. Delivery dates stated will only be classed as an
indication and we shall not accept any claim or will not allow
any compensation in case of delay or partial shipment.
Delivery charges apply to orders below the minimum order
amounts.
4. Product Care
All Tapware should only be cleaned with using water, neutral
soap and a non abrasive cloth. In areas with high levels of lime in the water, the surface must be well dried after use, especially for gold, bronze and nickel finishes. Do not use abrasive products nor acid detergents. If lime proportion in water is higher than average, it is advised to use a decalcifying agent or other specific filters, otherwise constant maintenance is fundamental |
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5. Manufacturer's Warranty
Arcorp Enterprises Pty Ltd will repair or provide a replacement free of charge
any part or products purchase, which becomes defective during the guarantee period. Repair or replacement of the product will be at the sole discretion of Arcorp Enterprises Pty Ltd. We reserve the right to replace the defective part or product with a similar part or product in current production, provided that such replacement part of product is of similar quality.
THE FOLLOWING CONDITIONS WILL APPLY:
1. Documentary proof of purchase must be provided.
2. The guarantee expires on the anniversary of the
purchase date.
3. Goods are to be used only for the purpose it is
designed for.
4. Installation instructions must be clearly followed.
5. Warranty extends to products purchased in Australia
only.
6. The guarantee is limited to the original purchasor and
is non-transferable.
THE FOLLOWING EXCLUSIONS WILL APPLY:
1. Damage caused by normal wear and tear, accidents,
negligence, alteration, use of abrasive cleaners or
misuse.
2. Damage during shipment except where transport
charges are inlcuded in the pricing.
3. Damage to returned goods while under the care of
the customer or the customers agent.
4. Labour costs not expressly authorised by Arcorp
Enterprises Pty Ltd in writing, including cost of
installation, un-installation, consultants cost or Technical
advisors.
5. Light Bulbs
6. Damage caused by unauthorised repairs or use of
non-standard spares.
7. Damage caused by impurities in pipes, inlcuding hard
water.
8. Possible imperfections, which are par t of the
characteristics of the materials.
9. Claims for consequential damage and liquidated
damages.
Download merchant warranty request form here. |
